A notice to our families

The Kenneth H. Pollard Funeral Home Is Prepared to Safely Care For Families During the COVID 19 Pandemic

Methuen, MA   The Kenneth H. Pollard Funeral Home remains committed and prepared to safely care for the families it serves during the novel coronavirus (COVID 19) pandemic. Whenever possible, the Kenneth H. Pollard Funeral Home will continue to enable families to participate in the rituals that are most important to them. 

And according to the CDC, at this time, there is no known risk associated with being in the same room at a funeral or visitation service with the body of someone who died of confirmed or suspected COVID 19; however, federal, state and local public health guidance may impact the size of gathering a family is able to plan. Depending on a family’s preferences, their loved one can be safely embalmed. Families may choose either burial or cremation as usual. 

The Archdiocese of Boston posted a statement by Cardinal O'Malley, following Governor Baker's Emergency Order for public safety, that effective Monday, March 23, 2020 funeral Masses and other forms of funeral services are suspended at the churches in the Archdiocese of Boston. The Archdiocese recommend that the bereaved be offered the opportunity for a graveside committal service during this time and a Memorial Mass when they are able to again offer the celebration of Mass and religious services at their parishes and churches.

“At the Kenneth H. Pollard Funeral Home, we recognize our responsibility to protect the health of those we are privileged to serve,” said Robert Chase, general manager. “We will continue to guide families, as we always have, in ways they can meaningfully commemorate the life of their loved one, while adhering to the guidance issued by federal, state and local public health officials.”  Chase continued: “Our staff remains vigilant about cleaning our facilities and ensuring we’re all following recommended healthy habits, such as staying home when sick, washing our hands, and covering coughs and sneezes. The CDC and our state and local public health officials have offered a lot of helpful guidance for businesses on this topic, which we continue to follow.”

The funeral home has also posted signage advising visitors to make responsible decisions about attending services in person if they feel symptomatic.  The Kenneth H. Pollard Funeral Home wants the public to know that they are open and available to help their families and that they still respond to calls when a death occurs.  They can make arrangements by phone if that makes families more comfortable.  They have an online condolence section within the obituaries found on their website, as well as the option to call their offices for guests to add their names to the register books, in order to avoid compromising the health of the visitors.  They also offer live streaming services, if travel or other concerns prevent anyone from being able to attend funeral home services in person.

A member of the National Funeral Directors Association (NFDA), The Kenneth H. Pollard Funeral Home regularly receives information via NFDA from the CDC, Department of Health and Human Services and other agencies about the evolution of COVID 19 in the United States. NFDA continues to lead the conversation with federal officials about the role of funeral service as it relates to the COVID 19 pandemic.

If the staff of the Kenneth H. Pollard Funeral Home can be of assistance, please contact them at (978) 687 7300 or email them at [email protected].

For more information, please visit the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html

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